Disclaimer:

What to Know Before We Begin

Before we start working together whether in weekly therapy sessions, a Couples Rapid Transformation Experience, or an Individual Intensive I want you to feel informed, supported, and clear about what to expect.

Therapy vs. Information

The information on my website is here to educate and inspire, but it isn’t a substitute for professional mental health, medical, or legal advice. Our actual therapy work begins only after we’ve had a consultation, confirmed we’re a good fit, and completed the intake and consent process.

Who I Work With

I work with individuals and couples who are ready to explore meaningful change.

  • For individuals, this might mean processing trauma, moral injury, anxiety, or attachment wounds; navigating life transitions; or shifting long-standing patterns.

  • For couples in weekly therapy, it often means strengthening communication, deepening trust, reigniting intimacy, or learning to navigate conflict in a healthier way.

  • For couples or individuals in a Rapid Transformation Experience, it’s about diving deeper into the root patterns that drive disconnection, distress, or uncertainty, and creating lasting shifts in a concentrated amount of time.

The Rapid Transformation Experience, whether individual or couples, is a powerful, immersive format, but it’s not the right fit for everyone. It works best for those ready to go deeper and who are not in an active crisis or unsafe situation. We’ll talk openly about your needs and decide together if this format is right for you, or if weekly therapy, or a combination of both, will serve you best.

Crisis Support

I do not offer same-day or urgent appointments. If you are ever in crisis, individually or as a couple, it’s important to get immediate help. In the U.S., you can call 911, go to your nearest emergency room, or call/text 988 for the Suicide and Crisis Lifeline. If you’re outside the U.S., please reach out to your local emergency services or crisis hotline. You deserve support right away.

Your Privacy Matters

Everything you share in our work whether in an individual session, weekly couples therapy, or an intensive remains confidential, except in situations where the law requires me to act to protect you or others (for example: imminent harm or reports of abuse). In couples therapy, I maintain transparency by discussing how information is shared between partners, as I will not keep secrets, so confidentiality supports the health of the relationship. We’ll review these guidelines together in your consent forms before beginning.

Results and Expectations

Therapy and intensives can be deeply impactful, but they are not “quick fixes,” and no specific outcomes can be guaranteed. What I can promise is my full presence, advanced training, and genuine care in helping you reach your goals whether that’s feeling more grounded in yourself, strengthening your relationship, or both. We’ll work together to create the conditions for meaningful, sustainable change.

If You Have Other Providers

If you’re already working with another therapist, psychiatrist, or medical provider, adjunct therapy (including the Rapid Transformation Experience) can be coordinated to complement your existing care. With your permission, I’m happy to collaborate with your other providers so your support system works in alignment.

The bottom line: Whether you come to therapy as an individual, as a couple, or both whether we meet weekly or in an intensive format my goal is to create a space where you feel respected, informed, and supported so you can step into this work with clarity, confidence, and the possibility of real transformation.

Privacy Policy:

Your Privacy Matters

Your trust is the foundation of our work together, and I take your privacy and confidentiality very seriously. Here’s what you can expect when it comes to protecting your personal information whether you’re reaching out for the first time, attending weekly sessions, or participating in a Rapid Transformation Experience.

What You Share in Therapy Stays in Therapy

Everything you share in our sessions individual, couples, or intensives remains private, except in a few situations where I’m legally required to act to keep you or others safe:

  • If you are in immediate danger of harming yourself or someone else.

  • If you disclose abuse or neglect of a child, elder, or dependent/vulnerable adult.

  • If a court orders me to release records.

We’ll go over all the details in our consent forms so you understand exactly how confidentiality works before we begin.

How I Protect Your Information

  • I use a HIPAA-compliant electronic health record system to store session notes and records securely.

  • Any emails or messages containing sensitive information are handled with care and kept as private as possible.

  • I never sell or share your personal information for marketing purposes.

If You Contact Me Online

If you use my website contact form, email, or text to get in touch, please keep in mind that these methods aren’t 100% secure. They’re great for scheduling or general questions, but I recommend avoiding highly sensitive details in these messages.

Your Rights as a Client

You have the right to:

  • Access your records and request corrections if needed.

  • Decide how I contact you (phone, email, text).

  • Withdraw consent for non-essential communication at any time.

If You Have Questions Contact

If you’re ever unsure about how your information is handled or want to know more just ask. I’m always happy to talk about privacy and confidentiality so you can feel fully informed. If you have any questions about these Privacy Policy, please contact:

[Sasha Flores, MSW, LCSW/Horizons of Hope Counseling, PLLC]
Email: sasha@therapyemail.com
Phone: 361-315-6031

The bottom line: My goal is to create a space where you feel safe, respected, and able to share openly knowing that your story is treated with the utmost care.

If You’re in Crisis

While I’m here to walk alongside you in your healing, I don’t offer same-day or urgent appointments. If you ever feel unsafe, overwhelmed, or like you might harm yourself or someone else, I want you to have support right away.

Here are some places you can turn to if you need immediate help day or night:

In the United States

  • Call or text 988 – Suicide and Crisis Lifeline

  • Call 911 – If you are in immediate danger or need emergency services

  • Text “HOME” to 741741 – Crisis Text Line (free, 24/7 support via text)

Outside the United States

You can find a list of international hotlines here:
https://findahelpline.com

If You’re in Texas, Oregon, or Washington

Since I’m licensed in these states, I can provide therapy and intensives if we decide we’re a good fit but I still can’t offer same-day crisis appointments. If you’re local and in immediate need, please contact:

  • Texas: 988 Suicide and Crisis Lifeline or Texas Health and Human Services Crisis Services (https://www.hhs.texas.gov)

  • Oregon: 988 Suicide and Crisis Lifeline or Lines for Life – Call 800-273-8255

  • Washington: 988 Suicide and Crisis Lifeline or Washington State Crisis Lines (https://www.dshs.wa.gov)

Remember:
Reaching out for immediate help does not mean you’ve failed. It means you’re taking care of yourself in the moment you need it most. If you use any of these resources, I encourage you to let me know afterward so we can follow up and support you in the next steps.

Terms of Use:

How to Use This Site

I’m so glad you’re here. This website was created to share information, resources, and insights about therapy, trauma recovery, and personal growth. Before you explore, here are a few things I want you to know so you can feel clear about how this site works.

This site is for information, not therapy

Everything you read here is for education and reflection. It’s not a substitute for professional mental health care and doesn’t replace working with a licensed therapist. If you’d like to explore working together, we’ll connect through a consultation and follow the intake process before therapy begins.

No therapy relationship yet

Reaching out through a contact form or email is a great first step, but it doesn’t make us official. A therapist–client relationship starts only after we’ve both agreed to work together and you’ve signed the required forms.

Respect for privacy

I value your privacy. If you share information through the contact form, email, or text, I’ll treat it with care. Just know that these aren’t 100% secure methods, so I recommend keeping sensitive details for our private sessions.

Where my services are available

Because of licensing laws, I can only provide therapy to clients who are physically located in states where I’m licensed (currently Texas, Oregon, and Washington). If you’re outside these states, you’re still welcome to use the resources here, but I can’t provide therapy services.

Links to other resources

Sometimes I link to other websites or resources. I choose these carefully, but I can’t control or take responsibility for their content or privacy practices.

The bottom line

Please use this site as a place to learn, explore, and get a feel for how I work. If you want to take the next step toward therapy, I’d love to connect with you for a consultation.

Contact

If you have any questions about these Terms of Use, please contact:

[Sasha Flores, MSW, LCSW/Horizons of Hope Counseling, PLLC]
Email: sasha@therapyemail.com
Phone: 361-315-6031

📄 For the full legal details, you can read my Terms of Use and Privacy Policy.